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Fulfillment/Shipping Policy

Sunset Glow LLC Fulfillment/Shipping Policy
Last Updated: May 13, 2025, 12:17 PM EDT
 

Sunset Glow LLC is committed to delivering high-quality products (lotions and tanning accessories) and services (sunbed tanning, red light therapy, and spray tans) efficiently. This policy details our fulfillment and shipping procedures.
 

1. Product Fulfillment

Orders for lotions and tanning accessories are processed within 2-3 business days. Customers will receive a confirmation email with order details upon processing. Backorders may occur due to inventory constraints; we will notify you via email with an estimated fulfillment date.
 

2. Shipping

Shipping for products is handled via USPS, with rates based on market prices at the time of shipment. Costs will be calculated and displayed at checkout. Delivery typically takes 5-7 business days from the shipping date. A tracking number will be provided via email once your order is dispatched. International shipping is not currently available.
 

3. Local Pickup

For local customers, pickup is available at 25225 Harwell Dr, Petersburg, VA 23803. Please call (804) 892-6847 to schedule a pickup time, which must occur within 7 days of order processing.
 

4. Service Fulfillment

Services (sunbed tanning, red light therapy, and spray tans) are fulfilled at our location upon booking confirmation. Appointments are subject to availability and must be scheduled in advance through our website.
 

5. Delays and Issues

Delays due to unforeseen circumstances (e.g., weather, carrier issues) may occur. We will inform you promptly and work to resolve any issues. Contact thesunsetglowllc@icloud.com for assistance with delayed or lost shipments.
 

6. Contact Us

For inquiries regarding fulfillment or shipping, please reach us at:

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